Legal
Privacy Policy
LAST UPDATED · JULY 2026
1. Who we are
DuoNexus IP ("we", "us") provides patent, design and trademark illustration services. Our registered office is at Char Murti Chauk, Parthala Road, Greater Noida, Uttar Pradesh 201318, India. This policy explains what information we collect through duonexusip.com and how we handle it.
2. Information we collect
- Contact details you submit through our quote form or email — your name, email address, phone number, and anything you write about your project.
- Invention disclosures — sketches, photographs, CAD files, 3D models or documents you share with us so we can prepare your drawings.
- Basic technical data — standard server logs (IP address, browser type, pages visited) collected by our hosting provider for security and performance.
3. How we use it
- To reply to your enquiry with a quote and recommended figure list.
- To prepare, revise and deliver the drawings you commission.
- To send an NDA and maintain our confidentiality obligations to you.
- To keep basic business records required by law.
We do not sell, rent or trade your personal information or your invention materials to anyone, ever. We do not use your disclosures to train any AI system or for any purpose other than your project.
4. Confidentiality of invention materials
Every project is covered by a signed non-disclosure agreement before files are reviewed. Disclosure files are stored on encrypted systems, access is limited to the team assigned to your project, and all materials are permanently deleted on request after delivery.
5. Sharing
We share information only with service providers strictly necessary to operate this website (hosting, email delivery) — each bound by their own data-protection obligations — or when required by law. Your invention materials are never shared with third parties without your written instruction.
6. Cookies
This website does not set marketing or tracking cookies. Our hosting platform may set strictly-necessary cookies for caching and security.
7. Data retention
Enquiry details are kept for as long as needed to serve you and for reasonable business records. Invention disclosure files are deleted on request at any time — just email us.
8. Your rights
You may request access to, correction of, or deletion of your personal information at any time by writing to info@duonexusip.com. We respond within a reasonable time and never charge for such requests.
9. Contact
Questions about this policy or your data:
- Email — info@duonexusip.com
- Phone — +91 88516 40745
- Address — Char Murti Chauk, Parthala Road, Greater Noida, Uttar Pradesh 201318, India
10. Changes
If we update this policy, the revised version will be posted on this page with a new "last updated" date.